A New Zealand couple visiting Toronto was booted from a downtown Airbnb rental by police in the midst of the night time after a person claimed the unit was his, although the couple had paid in full for a one-month rental and had already been staying there for a number of days.
Syeda Farhana Shariff and Shariff Masudul Haque had rented a Entrance Avenue West condo listed on the Airbnb web site and had paid greater than $4,000 to the rental firm.
“It was wonderful till final night time,” Farhana instructed World Information describing the couple’s go to to Toronto, praising the town and the situation of the condo a couple of block from Rogers Centre.
However late Wednesday, the couple bought an surprising knock on the door after they have been settling in for the night time. A person instructed them he lived there and mentioned they needed to depart.
“He mentioned we had been fraudulently staying there as a result of the property is owned by him and we’re not imagined to be there,” mentioned Shariff, her husband.
“Initially we have been considering … is any individual pulling a prank on us? Or is it it fraudulent,” mentioned Farhana.
The couple supplied proof that they’d rented the condo legally till Aug. 2 and had made fee in full.
Two Toronto cops have been known as to the condo by the person on the door.
“We confirmed the whole lot to the police … they weren’t ,” mentioned Shariff.
“We simply need you guys gone earlier than issues escalate,” police reportedly instructed the couple.
When contacted by World Information, Toronto police acknowledged they went to the condo and that the couple agreed to go away.
“The couple retrieved their belongings and left the unit upon police arrival and affirmation that the complainant is the rightful lessee of the unit,” wrote Const. Laura Brabant, media relations officer with Toronto Police.
The couple mentioned that they didn’t need to problem the police as a result of they aren’t Canadian residents.
They relocated to the foyer of the condo earlier than returning to assert their leisure car, which was being repaired in Vaughan, north of the town.
B.C. couple struggles to get Airbnb refund
World Information contacted Airbnb to search out out why a buyer might be compelled out of a rented condo below these circumstances.
Airbnb spokesperson Matt McNama instructed World Information by way of e-mail they have been trying into the matter. “We take this extremely severely,” he mentioned.
As of Thursday afternoon although, the rental itemizing was nonetheless energetic.
“We now have taken motion to deactivate the itemizing and are within the technique of suspending the Host as we examine this additional,” McNama mentioned.
He added that on account of the circumstances, the couple will get all their a refund.
“We’re working to supply our visitor with a full refund for this expertise,” McNama mentioned within the e-mail.
Contacted by World Information in regards to the firm’s resolution, the couple — en path to Niagara Falls — expressed appreciation.
“So extremely recognize your assist in getting this resolved,” they despatched in an e-mail.
“We are going to faux we had a nasty dream and depart Canada with a pleasing feeling!’
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